Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for your order. Below you will find all information regarding shipping, delivery times, and costs.

1. Order Processing

All orders are processed within 1 to 3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information via UPS.

2. Delivery Time

The average delivery time is 5 to 14 days after shipment.

Please note that this delivery time is an estimate. Delays caused by UPS, high shipping volumes, or international transit may affect the final delivery date. These factors are outside of our control.

3. Shipping Costs

Shipping costs are clearly displayed during checkout.

For larger or fragile items (such as lamps, glassware, or ceramics), additional shipping costs may apply. These will always be communicated in advance.

4. Shipping Method

We ship all orders using UPS (United Parcel Service).

UPS provides reliable delivery with tracking, allowing you to follow your order from dispatch to delivery.

All items are carefully packaged. Extra protective materials are used for fragile and unique second-hand items to minimize the risk of damage during transport.

5. Second-Hand Items

All products are second-hand and unique. This means that signs of use, age-related wear, or minor imperfections may be present. These are considered normal for vintage items and are part of their character.

6. Damaged Shipments

If an item arrives damaged, please contact us within 48 hours of delivery and include clear photos of both the item and the packaging. We will work with you to find an appropriate solution.

7. Lost or Undelivered Packages

If a package has not arrived within the expected timeframe, please contact us. We will initiate an investigation with UPS.

While we are not responsible for delays or loss caused by the carrier, we will assist you in resolving the issue.

8. Incorrect Address

The customer is responsible for providing a correct shipping address. If a package cannot be delivered due to an incorrect address, additional shipping costs may apply.

9. Import Duties & Taxes

For international orders, import duties, customs fees, and taxes may apply. These costs are always the responsibility of the buyer and are not covered or reimbursed by us.

We recommend checking with your local customs office to understand any potential charges before placing an order.

10. Contact

For any questions regarding shipping, please contact us:

Email: mpverschure@gmail.com
Business Name: FormaFinds
Chamber of Commerce Number: 96384514